Shipping Policy

Effective Date: July 24, 2026

Thank you for shopping with Omni Mart. We are committed to processing and delivering your orders as quickly and efficiently as possible. Please review our Shipping Policy below.

1. Order Processing

• Orders are processed within 1–2 business days after payment has been successfully received.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During peak shopping periods, promotional events, or holidays, processing times may be slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

2. Shipping Destinations

Omni Mart currently ships to addresses within the United States.

At this time, we do not offer international shipping unless otherwise stated on our website.

3. Estimated Delivery Times

Estimated delivery times are as follows:

• Standard Shipping: 3–7 business days

• Expedited Shipping (if available): 1–3 business days

Delivery estimates begin after your order has been processed and shipped.

Please note that delivery times are estimates only and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.

4. Shipping Charges

Shipping costs are calculated at checkout based on:

• Delivery location

• Package weight and dimensions

• Shipping method selected

From time to time, Omni Mart may offer free shipping promotions. Any applicable terms and minimum purchase requirements will be displayed during checkout or on our website.

5. Grocery and Perishable Items

Some grocery, refrigerated, frozen, or other perishable products may only be available for delivery to selected locations.

To maintain product quality and safety:

• Perishable items are shipped using appropriate packaging and delivery methods.

• Delivery schedules for these products may differ from standard shipping.

• Customers should ensure someone is available to receive perishable deliveries promptly.

We are not responsible for spoilage resulting from delayed acceptance of a delivered package.

6. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If an incorrect or incomplete address is provided:

• Shipping delays may occur.

• Additional shipping fees may apply.

• We are not responsible for orders delivered to incorrectly provided addresses.

If you notice an error in your shipping information, please contact us immediately. We will make every effort to update your order before it is shipped.

7. Order Tracking

When tracking is available, you will receive a shipment confirmation email containing your tracking number after your order has been dispatched.

Tracking information may take up to 24 hours to become active.

8. Delayed or Lost Shipments

Although we work with reliable shipping carriers, occasional delays may occur.

If your package appears to be delayed or lost:

• Please allow additional time during busy seasons or severe weather.

• Contact the shipping carrier using your tracking information.

• If you still need assistance, contact Omni Mart and we will help investigate the shipment.

9. Damaged Packages

If your package arrives visibly damaged:

• Take photos of the package and the damaged items.

• Contact us within 48 hours of delivery.

• Keep all original packaging until your claim has been reviewed.

We will work with you to resolve the issue through a replacement, refund, or other appropriate solution.

10. Multiple Shipments

If your order contains multiple products, items may be shipped separately depending on product availability, warehouse location, or packaging requirements.

You will not be charged additional shipping fees for shipments that are split by Omni Mart.

11. Delivery Confirmation

Once a shipment is marked as delivered by the carrier, responsibility for the package transfers to the customer.

If you believe your package has been misdelivered, please contact the shipping carrier first. You may also contact Omni Mart, and we will do our best to assist in resolving the issue.

12. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Omni Mart

201 Saint John Pl
South Plainfield, New Jersey 07080-4051
United States

Phone: +1 (856) 208-2283

We appreciate your business and are committed to delivering your orders safely and efficiently.